13 September 2012

  • What Makes for a Good Restaurant Review?

    After my recent entry about Quince restaurant in Bangkok, Nathanael (NVPhotography) asked my advice on writing restaurant reviews, since a local paper had asked him to review on new restaurant in town. Never having given it much thought, I asked for a few days to consider my response.

    Let me say that I don't consider most of my entries about restaurants to be true reviews. I just share some pictures of the food and offer some comments. A proper review is more in depth and thoughtful than my musings normally are. That said, let me share five thoughts about what makes for a good restaurant review.

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    Tawn selects bread at Pollen restaurant at Gardens by the Bay in Singapore.

    First, have no conflicts of interest. You cannot offer an objective review if you have been paid by the restaurant, have received any complimentary dishes, or have any financial stake in the restaurant. It is customary for some restaurants to send an amuse bouche, a tiny bite before you dine, to whet your appetite. This does not count as a complimentary dish, as it is given to all diners.

    Second, provide a context. This means explaining a bit of the history of the restaurant and/or the background of the chef. Now, this may be more applicable to a higher-end restaurant than to a local diner, but even in the later case, the fact that it is a local diner owned by a family of Greek vegetarians might help us understand what they are trying to accomplish. Think of it this way: when you watch a local high school drama department's production of "Anything Goes," you have very different expectations than when seeing the debut of a new opera by a professional company.

    Third, explore the menu, especially specials. A good reviewer will either dine with a group or will return to the restaurant several times, in order to sample a wide range of dishes. It isn't just the number of dishes that is important, though. What also matters is the type of dishes. If a chef is known for his charcuterie (prepared meats) then be sure to order the tripe, the head cheese, and the blood sausage. If the restaurant specializes in seafood, order a lot of fish and not much steak. Most of all, be sure to try any specials. These are meant to reflect the chef's talent and creativity, often using seasonal ingredients. This gives the restaurant a chance to shine in the area they claim to be their best.

    Fourth, be fair in your review. Everyone has their bad days and your dining experience can be influenced by factors that are out of the control of the chef or the restaurant staff. A table of rowdy drunks may ruin the ambience, but it isn't fair to criticize the restaurant for their behavior. Even poor service from a waiter should be put into context. If possible, make a follow-up visit to see whether the poor service persists or was possibly unusual.

    Finally, when you write, try to be as specific as possible. Instead of simply saying that a dish was good, try to explain what you enjoyed about it. This fifth point has helped me pay more attention and be more thoughtful when I eat. When I think about the flavors and notice how they contrast or complement each other, I get more out of the dining experience. If you can convey that thoughtfulness in your review, your readers will get more out of the review.

    Of course, I'm sure that if we poked around in my previous entries about restaurants, we could find plenty of times when I've broken one or more of these guidelines. As they say, do as I say, not as I do! 

    What are your thoughts about what makes a good restaurant review?

     

11 September 2012

  • The Long Way Round

    Three weeks ago, my brother-in-law dropped a letter in the mail to me, sending something that I needed but that wasn't so valuable that express or certified mail was called for. Usually it takes about a week for a letter to make it from the United States to Bangkok. I waited and waited and finally gave up hope, calling Sunday to have a replacement sent to me, this time by express mail.

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    The next day, the original letter arrived with a stamp on it: "Missent to Jakarta, Indonesia." Could Alanis Morissette have worked that into her 1995 hit, Ironic

    It's like rain on your wedding day
    It's a free ride when you've already paid
    It's the parcel post that goes the Jakarta way
    Who would've thought... it figures

    What do you think?

     

10 September 2012

  • Need a Remote Control?

    Most of the time, the vendors occupying any particular stretch of sidewalk are fairly consistent. The shoe repairman is next to the roti sai mai vendor, who is next to the steamed corn and peanuts vendor, who is next to the magazine vendor.

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    But the other day, I looked to the street below the Thong Lor Skytrain station, and saw a vendor whom I had never seen before. For a few moments I stared, trying to figure out what, exactly, the vendor was selling. Finally, I descended to the street for a closer look.

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    Sure enough, he had a table full of remote controls: remotes for air conditioner units were in the back and remotes for various other electrical appliances were in the front. There must have been a few hundred different models. This struck me as odd, because demand for remote controls must not be very high. It also struck me as odd because, since I had never seen this vendor here before (or since, for that matter), how would people know where to seek him out?

    "You know, I need to get a new remote control for the Betamax player. I'll just wander the city under I come across a remote control vendor."

    Doesn't seem likely, does it? 

     

9 September 2012

  • Dining in Bangkok: Quince

    "Quince" is the name of a new restaurant that recently opened, after a lengthy soft opening, on Bangkok's Sukhumvit Soi 45. Named after a fruit that is generally astringent and sour, but which yields delicious results with attentive preparation, the restaurant is meant to convey the idea that there is substance beyond the surface, a celebration of food and friendship that is about more than initial impressions. With that in mind, I dined at Quince three times over the last month and found a restaurant that, despite a few initial hiccups, seems to be ready to make a unique mark on the local dining scene.

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    Located in a three-story renovated home tucked behind home decor shop Casa Pagoda (the owners of which are also involved in the restaurant), Quince features different dining areas with distinct atmospheres: the front room, which faces the bar, has high ceilings and a lively vibe. It fits in well with the "see and be seen" aspect of upper-end Bangkok dining culture. The back room is a more intimate space with a softer ambience and a lower volume. When I dined there, I found it very easy for a table of four to carry on a conversation at a civilized volume. The restaurant also has a trio of private dining rooms that allow various sized groups to enjoy privacy and quiet while they have their meal. 

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    The chef consultant is Jess Barnes, pictured below slicing blood sausage at a recent Big Bite Bangkok event. I first met Jess in March at the Lard-o-Licious pop-up restaurant at Opposite. Jess, who hails from the Barossa Valley in South Australia, has a professional background strongly rooted in Italian food and butchery. His cooking, though, runs the gamut from classical to modern, and his emphasis is on whole-animal cooking and local/seasonal ingredients.

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    As such, the menu changes frequently, which makes multiple visits interesting but also seems to be a little challenging for the staff. The menu is divided into small dishes, salads and veggies, and more substantial plates. Prices for the first two groupings seem a bit lower than I would expects while the more substantial plates have more substantial, although still reasonable, prices. There is also an extensive, well built wine list that feature good values - something you can't often say in Thailand.

    Let me share some pictures from the variety of dishes I tried in my three visits, along with some notes about them. All in all, I really enjoyed the food and found it tasty, well-prepared, and often creative. There were a few dishes that didn't seem to fully come together, but that is common when a restaurant is in its soft opening phase. I would expect that in the coming months, the menu will grow stronger as winning dishes earn a regular place and weaker dishes undergo some tweaking.

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    Most restaurants in Thailand serve food family style and Quince follows this custom with lots of smaller plates that are perfect for sharing. On the left are roast potatoes with garlic and rosemary. On the right, sautéed mushrooms with tarragon, garlic, and sherry vinegar. Both these dishes were well-executed although both would benefit from a more assertive use of herbs. 

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    Jess' background is butchery and his skills particularly shine in dishes like this pig cheek rillette, served with quince jam and pickles. A rillette is a poor-man's pâté, with meat (usually pork) chopped, salted, and cooked in fat until it achieves a spreadable consistency. This particular rillette tasted slightly underseasoned when eaten on its own, but when paired with the homemade quince jam, it came to life. This is a dish I would buy to keep in my refrigerator for late-night snacking.

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    The fried squid with romesco sauce and ham powder was a tasty menu item. The squid itself is faultless although doesn't stand apart from similar dishes at other restaurants. It is the romesco sauce, a Spanish nut and red pepper sauce that appears several times on the menu, that is the star of the dish. Jess' romesco sauce is fiery and rich, with a combination of flavors that compel you to eat more and more of it.

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    The roast bone marrow with parsley and capers, served with toast, is a dish I first tried at the Lard-o-Licious event. I really enjoy bone marrow and appreciate it being on the menu. In this preparation, the Italian parsley, with its characteristic bitter earthiness, seems overpowering. Perhaps if it were minced more finely with the capers, it would be an easier condiment for the marrow.

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    The menu contains a lot of items that are vegetarian (10 out of 26 dishes on one of my three visits), perhaps a testament to a period of his life when Jess was into veganism and first discovered cooking. This dish of roast carrots, poppy seeds, shallots, and honey is not only gorgeous to look at, it is a delight to eat and it says a lot that a chef with a butchery background is able to create so much flavor without the use of meat.

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    Another example of this skill, and a dish that is one of my favorites on the menu, is a plate of smokey eggplant, labne, sweet onions, romesco, and edamame. There is surprising depth of flavor in this dish, which will trick you if you don't get a bit of all the ingredients in your first bite. The eggplant itself has a rich smokiness, almost a meaty quality, but is under-salted on its own. But when you include the labne, onions, and romesco, whole dimensions of flavor are unlocked. This is a standout dish.

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    On two visits, I tried the ricotta gnocchi with parmigiano, vegetables, mint, and chilli. The first time, the vegetable was zucchini, which went really well with the mint. The second time the dish had broccoli instead of zucchini, which was less successful. In both cases, though, the chilli was not noticeable and the dish would have benefitted from it being spicier. The gnocchi, though, were tender and perfectly cooked.

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    Visiting the "more substantial" portion of the menu, I tried the grilled wild tiger prawns with prawn mayo and leeks. The prawns were fresh, cooked very well, and had a nice char on them.

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    The fish of the day was different each time I was there. Or, rather, the preparations were different as on two visits the fish was sea bass. On my second visit to the restaurant, I tried the poached sea bass with a chorizo, crab, and seaweed broth. The fish was cooked well but the broth didn't work for me. Despite the color, I didn't detect any flavor of chorizo sausage, an ingredient that would have paired nicely with the meatiness of the fish. To top it off, the seaweed overpowered the broth, giving it a fishy flavor that was unpleasant. Of the six diners in our group, only one enjoyed this preparation.

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    On my third visit to Quince, I tried the poached sea bass again, this time with a caponata, a Sicilian cooked eggplant salad that also had green tomatoes and clam. The vegetables were nice, but I found the fish undercooked and there were several scales on the piece that was served.

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    The fourth seafood dish I tried, a crab omelette with chives, sweetcorn, and lime, was a tastier option than the sea bass. The preparation and flavors were good. The dish seemed a bit out of place on the menu, though. Crab omelette is a Thai staple and while it wasn't prepared specifically in a Thai style, it seemed to be the only dish on the menu referencing Thailand. While the dish was tasty, it seemed not to fit the rest of the menu and I don't know if I would order it again unless I was eating it as a one-dish meal, in which case it would be just about right.

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    The "more substantial" plates from land-based proteins were more successful than the sea-based ones. One of Quince's signature dishes (which was sold out on my second visit so I had to try it on my third), was wet roasted chicken served with saffron and almond broth, barley and harissa. This dish is very tasty and the chicken has a lot of flavor. It would be perfect on a cold, rainy night or - since we have no cold nights in Bangkok - just a rainy one. The barley was a nice choice and a good match to the chicken. My only criticism: the harissa listed on the menu, a Tunisian chili sauce, seemed largely absent in flavor. For being in Bangkok and having a primarily Thai clientele, the food at Quince seems very shy when it comes to spice.

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    The hanger steak, sliced medium rare, and served with rocket with anchovy mayo, was a well-preapred classic. The steak was flavorful and nicely cooked. The peppery rocket was a good choice to accompany the dish and the anchovy mayo was nice, too.

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    One standout main course was the pork shoulder braised in milk and herbs, served with cauliflower purée. This is another dish (minus the cauliflower) that I first encountered at Lard-o-Licious, one of what I am coming to consider as "Jess Barnes staples." In this case, the preparation at Quince was better than at Lard-o-Licious and it was a favorite of the diners who joined me on this visit to the restaurant.

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    The final meat dish, one I tried on my first visit to the restaurant, was a grilled lamb loin chop served simply with romesco sauce. The chops were well-seasoned but seemed inconsistent in size and shape, not looking like they were the same cut of meat. Nonetheless, the lamb paired well with the romesco sauce. I haven't seen this particular dish on the menu in subsequent visits, although there seems to usually be some cut of lamb available.

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    The dessert selection on the Quince menu is limited and seems to usually have three items plus a trio of gelati. On my third visit, I tried the lemon tart served with salted caramel, peanut brittle, and dulce de leche sorbet. I found it very refreshing and the peanut brittle was particularly interesting.

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    This chocolate tart may be the signature dessert as I have seen it on the menu all three times I've visited Quince, although each time it is dressed up differently. This was my favorite of the three ways, served with fresh fig and a bitter orange sauce that complimented the chocolate. On the other visits, the tart was served with salted caramel, peanuts, and vanilla ice cream (okay) and then rose sorbet, fig, and orange (somewhat more interesting).

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    On my second visit, I tried this orange and almond torte served with milk jam, muesli, and pistachio. This dessert provoked mixed reactions: one fellow diner had some sharp words to say about its appearance, finding it messy to the point of revulsion. I returned to the dish for several bites and while I agreed that it looked a mess, the torte was very moist and I like the orange and almond flavors. Maybe a rework of presentation would make it a winner.

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    Based on three visits, I am pleased with Quince. The atmosphere is pleasant, especially the fact that the different dining spaces provide different types of ambience, so where you sit can be matched to your preference. The service, which has admittedly been hit-and-miss, will likely improve as the staff becomes more familiar and routines are developed. The food is creative and well-executed and, most importantly, there is a clear sense that Jess and his kitchen team are exploring. Food lovers will appreciate the thoughtfully-prepared menus, particularly as the dishes continue to be refined and improved over time.

      

4 September 2012

  • Back from Singapore

    Tawn and I took a long weekend in Singapore, one of the first times I've actually celebrated the US Labor Day holiday since moving to Thailand. We have lots of friends in Singapore so there was plenty to keep us busy, plus there are many new attractions that fly in the face of the city-state's reputation as a boring place.

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    Stay tuned for pictures!

     

30 August 2012

  • You Don't Like Uncle Chris?

    Generally, I get along well with children and animals. Something about my disposition, personality, or perhaps my general vibe, helps us "click." This was not the case, though, when I recently met the three-month old daughter of friends here in Bangkok.

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    This little pumpkin was fussy from the get-go, giving me only a few tear-free minutes. I tried rocking, standing, sitting, cooing, singing... anything to soothe her. Eventually, giving her back to mom was the answer.

     

29 August 2012

  • Floating Bicycle Infrastructure

    The extent to which a population cycles depends on what infrastructure is available to them. Striped bike lanes? That will encourage some people to venture out on bicycles. Dedicated lanes that are physically separate from traffic? That move makes bicycling even more appealing, especially to new cyclists. The Netherlands takes the proverbial cake for bicycle friendly infrastructure, though, especially with the recent opening of a dedicated bicycle roundabout that "floats" above a busy vehicular intersection.

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    The roundabout is located in Eindhoven, a suburban setting that would look familiar in many parts of the United States. Large streets carrying lots of fast moving vehicles meet at a traffic circle (okay, not so typical in the US!), something that could be tricky for cyclists to safely navigate.

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    The original design of the roundabout already had bicycle paths that were physically separate from the road, although cyclists still had to cross the roads at traffic signals. This design vastly improves on standard practice in most countries, but for the Dutch, it was not safe enough.

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    The new bicycle and pedestrian roundabout is suspended from cables as it floats above the motorized vehicles below. It creates a safe path as well as an aesthetically pleasing gateway announcing your entry into the community. Interestingly, you'll notice that the roundabout for the motorized vehicles has been removed in favor of a typical right-angle intersection.

    It seems to me that these type of infrastructure investments are very beneficial to society. They encourage more people to travel under their own power and increase transportation safety at the same time. This reduces traffic congestion and energy consumption, both worthy results. Plus, the roundabout's design is elegant.

     

28 August 2012

  • Breakfast or Dessert?

    Recently had brunch at Gastro 1/6, a small cafe at the RMA Institute deep in Sukhumvit Soi 22. When I ordered the following, they asked if I wanted a scoop of ice cream with it.

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    I guess I thought of French toast with fresh fruit as more of a breakfast dish than a dessert, but when the fruit is this sweet and it is drizzled with maple syrup, I guess it isn't that far from a dessert, is it?

     

24 August 2012

  • A Pair of Bridges at Night

    Thought I would conclude the week with a pair of beautiful nighttime shots showing two different bridges here in Bangkok.

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    This is the pedestrian bridge at the intersection of Narathiwat and Sathorn roads. The tall building is the Sathorn Square Office Tower, which opened just recently. The shorter building on the left is the soon-to-open W Hotel Bangkok.

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    This is the Rama VIII Bridge across the Chao Phraya River. This single pylon, cable-stayed bridge is two and a half kilometers long and will be celebrating its tenth anniversary next month. It is a beautiful bridge.

     

23 August 2012

  • Do you know what this is?

    It was at a pretty nice riverside seafood restaurant here in Bangkok that I saw the following. It wasn't until I read the sign that I knew what it was. What do you think it is for?

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    That's right, it is a special sink/toilet just for throwing up. Why they would need this at a nice restaurant is completely beyond me. Maybe at a bar it would make sense, but here?

    In case you are curious, it is in the same area as the urinals - not partitioned off like the regular toilets.

     

20 August 2012

  • Saturday Dinner Party

    This past Saturday, Tawn and I had two couples over for dinner. All four of them are foodies, so I made a special effort to cook an elegant meal but something that wouldn't require a great deal of last-minute attention. There are few things worse for a dinner party than having to be in the kitchen while your guests are sitting at the table.

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    Amuse-bouche: To wake up the taste buds, I served a tomato water gelée topped with a tomato coulis. The tomato water, which is a bit cloudy because I rushed it along rather than waiting the twelve hours called for in the recipe, is made by blending fresh tomatoes and then straining them through cheesecloth. What happens is that the water in the tomato slowly drips out, full of tomato flavor but without any color. Of course, by squeezing the cheesecloth, I extracted a bit of the red coloring, clouding the water.

    I added some gelatin to the tomato water and let it set in colorful shot glasses. I passed the remaining tomato pulp through a sieve to make coulis, flavoring it with some salt, sugar, and a little bit of balsamic vinegar. Not sure if it was the most exciting amuse-bouche ever, but I was pleased with it.

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    I made two salads, both of which were based on dishes I had at Orris, a Los Angeles small plates restaurant that I've been to a few times. The first dish was thinly sliced roast beets topped with cheese and dressed with balsamic vinegar, extra virgin olive oil, and dill. The original version of the dish is supposed to have manchego or another similar Spanish cheese. I ran out of time while shopping and had to settle for edam, which wasn't nearly as good.

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    Another Orris-inspired dish was an asparagus salad with a tarragon dressing, tomatoes, and pecans. I assembled it a bit differently than the original dish, but it came out very nicely. Visually, it is very appealing, and the taste was nice, too.

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    To accompany the meal, I prepared a loaf of rosemary and black olive bread. This is one of my favorites and always turns out well.

    The pasta course (which I didn't get a picture of!) was a roasted vegetable lasagna with homemade pesto sauce. If I had had my way, I would have made individual servings of this. In the interest of minimizing time spent in the kitchen, I made a single batch and just served it at the table, family style. This dish was so tasty - the roasted veggies had lots of flavor - and I think I will make it my new standard lasagna recipe.

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    For the main course, I prepared basil marinated snow fish en papillote. Steaming the fish and vegetables in their own individual parchment paper packets is easy, convenient, fancy, and produces excellent results. In this case, I marinated the snow fish in an olive oil, white wine vinegar, and basil mixture for 30 minutes, then steamed the fish with carrots, turnips, zucchini, and bell peppers. The fish was seasoned with a small bit of butter, a strip of lemon peel, and a kaffir lime leaf.

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    I was able to cook the packets while we were eating the lasagna, so the fish was hot out of the oven when served. The picture doesn't really do it justice, but it turned out very nicely. Snow fish has a high oil content, so it stays moist. Next time, I think I would cut the turnips a bit thicker and instead of including zucchini and peppers in the packet, I would serve them on the side.

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    To celebrate the end of summer, I prepared a duo of cherry desserts. In the larger ramekin is a cherry clafoutis, which is a pancake like batter baked with a dish of fresh cherries. The smaller ramekin has cherries covered with a chilled sabayon, a frothy mixture of egg yolks, sugar, and amaretto liqueur. The sabayon is heated in a bowl placed over a steaming pot of water. It is whipped continuously, cooking the eggs and incorporating air. Once the mixture has cooled, I folded in some whipped cream. Finally, before serving the dessert I used a butane torch to brûlée the top. On the side is some more whipped cream and a cherry reduction sauce.

    What I liked about these desserts is that I did not make them too sweet. Instead, they were satisfying without being sickeningly sweet. All in all, a meal well done.

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    While cleaning the dishes afterwards, I was struck by the pattern the beets had left on the serving plate, so had to take a picture.

     

15 August 2012

  • Back to the Future of Phones

    Sometimes the universe throws things your way that can be attributed only to remarkable serendipity. As I had just exchanged of comments with another Xangan about how technology has rapidly changed in the past few decades (in this case, in the context of how to meet people - you remember when people placed personal ads in a newspaper and would receive responses to their post office box?), I came across this funny smartphone accessory:

    Broconi Retro iPhone Handset

    The Broconi Retro iPhone Handset. Using a form that will be familiar to anyone over the age of about 30 (or who has watched Mad Men), the handset plugs into the audio jack or 30-pin connector on your smart phone. Sure, it is wildly impractical, but with all the concern over smart phone radiation frying your brain each time you make a call, maybe it's a forward-thinking idea to keep your phone away from your ear. I can't think of a more stylish way to accomplish that.

     

14 August 2012

  • Making S'Mores from Scratch

    My big project the past few weeks has been trying to make s'mores from scratch. S'mores, an American campfire classic, is a sandwich of graham crackers filled with a square of chocolate and a fire-roasted marshmallow. My goal was to understand the mechanics of each of the components, to make each from scratch. All three parts have been added.

    Click here to go to Part 2.

    Click here to go to Part 3.

     

    Part 1: Making the Marshmallows

    The first question I had to answer is, What is a marshmallow? It is one of those questions that I had never considered. Turns out, marshmallows are a whipped mixture of gelatine and sugar syrup.

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    I started by hydrating powdered gelatine in a mixture of water and coconut cream. A previous attempt used passion fruit juice, although the flavor became a bit sour as it cooked. In the future, I would add the juice near the end of the process. This time, I decided to try some coconut cream to see how it impacts the flavor. In the end, I couldn't really detect the coconut flavor. Will have to play more with flavors in the future.

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    On the stove, I boiled a mixture of water, granulated sugar, and corn syrup. Once it boils, you keep heating it until it reaches the "soft ball" stage - 240 F / 115 C. You have to be super careful as sugar syrup can burn you something fierce.

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    As soon as the syrup hits the target temperature, you drizzle it into the hydrated gelatine as the mixer stirs at slow speed. As soon as the syrup is incorporated, you increase the mixer's speed to full and whip, whip, whip for about ten minutes. As you whip, the sugar mixture cools and, with the gelatine, starts to stiffen, trapping the air in millions of small bubbles. The more and the faster you whip, the lighter the marshmallow should be. The end result was like a jar of marshmallow creme.

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    Most recipes call for spreading the marshmallow onto a baking sheet prepared with butter and a powdered sugar / corn starch mixture. I tried that the first time and you wind up with rectangular marshmallows. For this attempt, I used metal rings (also prepared with butter and the powdered sugar / corn starch) and used a pastry bag to pipe the marshmallow creme into the rings. Three words: big sticky mess.

    I tried to pipe some of the marshmallow into what I hoped with be small "puffs" but the mixture was too loose and spread into puddles. Lessons learned...

    Afterwards, I dusted the tops with more of the powdered sugar / corn starch mixture so the marshmallows' surface wouldn't dry. Then I set the marshmallows aside to firm up at room temperature. It can take between six and twelve hours for the marshmallows to finish setting.

     

    Part Two: Making the Graham Crackers

    To serve a roasted marshmallow without making a total mess, you need something to hold it. The perfect tool: a pair of graham crackers. Graham flour is a course whole wheat flour and graham crackers were originally created as a health product, which they are to some extent - if you ignore the butter and sugar!

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    The results of an initial test batch of graham crackers, cut into a traditional square shape. I used molasses as the sweetener, which resulted in a darker dough. The second batch was made with honey, giving them a lighter color. Flavor is really good, especially since I put a good bit of cardamom in.

    Here's the video... hope you enjoy!

     

    Part 3: Putting it All Together

    The following morning, it was time to remove the marshmallows from their rings, let them dry a bit more, and then take them to my friend Chow's house where they would be dessert.

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    The process of cutting them out of the rings was easier than I anticipated. A sharp knife, cleaned after each marshmallow, freed them from their metal cages. I dusted the freshly-exposed edges in the powdered sugar and corn starch mixture, to prevent them from drying out.

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    The finished marshmallows, just a little ragged around the edges, and the round graham crackers in the background. They had a really pleasing, spongy texture. Just wanted to keep squeezing them!

    That evening at Chow's, the dishes were cleared, the graham crackers were put in an oven for a few minutes to warm them, and the chocolate ganache was put into a piping bag. Then the assembly process began! Since we had no campfire, I used a small butane torch to roast the marshmallows. The very high heat makes quick work of it, with the exteriors bubbling and caramelized long before the centers.

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    The end result was every bit as sweet and messy to eat as you might imagine. But for folks who grew up eating s'mores after a grilled dinner or while camping, they brought back memories. I'd classify this experiment as a success. I'll definitely make marshmallows again - probably with my nieces - and homemade graham crackers are super easy to make, especially when you don't cut them into circles.

    Thanks for your patience watching this series and for your feedback and comments.

     

11 August 2012

  • Lessons Learned from Resumes

    No doubt, there are many lessons that can be learned by perusing dozens of resumes. Most of those lessons are of the "don't do that" sort, although there are a few tips and tricks worth adopting. The most significant of the "don't do that" lessons:

    When you send your resume to someone as a file attachment, the file name should be your name, not something generic like "Resume" or the name of the company to which you are applying.

    Seriously, how is your resume going to stand out when I save it to a folder that contains a dozen other files with the same generic name?

    The good news is, Tawn and I performed second interviews on the four finalists for the Operations Assistant / Personal Assistant position at Tawn's company. Of the four, one person stood out as being particularly well-qualified, having room to grow with the position, and having passion for the industry. He starts works Tuesday.

     

9 August 2012

  • View from Centara Grand Hotel

    While my sister and brother-in-law were in town, we had sunset drinks at Red Sky, the rooftop bar and restaurant at Centara Grand hotel at CentralWorld. In the past few years, the number of rooftop dining and drinking facilities has exploded from just a pair - the Banyan Tree hotel and Scirocco - to dozens.

    What I particularly like about Red Sky is that it is located amidst many tall buildings. Unlike several of the more popular rooftop locations where you feel set apart from the skyline, at Red Sky you are right in the midst of it. Here are some photos:

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    Looking north, you see the Baiyoke 2 tower, the tallest building between Hong Kong and Kuala Lumpur; the Amari Watergate hotel, the new Novotel Bangkok Platinum hotel, and the golden domes at Platinum Shopping Center, all of which are located in the Pratunam ("water gate") district.

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    Looking southwest, you can see the Siam Paragon shopping center in the lower right, Siam Square in the center, and the Silom/Sathorn busines district in the distance. The golden chedi of Wat Saket ("Golden Mount") is on the far right side of the horizon.

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    Looking southeast, you see the rest of CentralWorld, the Ratchaprasong intersection (the one closed for 40 days by red shirt protesters two years ago), the Intercontinental and Hyatt Erawan hotels, the Gaysorn shopping center, and, in the distance, the high-rise districts of Ratchadamri in the center and Witthayu (Wireless) Road to the left.

     

8 August 2012

  • Hello Kitty, Meet the Playboy Bunny

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    The other day while in a Bangkok department store, I noticed this odd pairing of shops: Playboy Intimates is located adjacent to the Hello Kitty boutique. In face, about half of this floor sells lingerie and a quarter of it is the children's toy department. I'm certainly not a prude but at the same time I have to wonder what messages are received by young children, especially girls, about self-image.

     

7 August 2012

  • Chulalongkorn University's Virtual TV Studio

    An American journalist friend of mine is teaching a television documentary production class at the Faculty of Communication Arts at Chulalongkorn University, Thailand's premier secondary school. Since I graduated as a Communication major with a TV production emphasis, I tagged along on a visit to the university, curious to see how a modern production facility compares to what I learned in nearly twenty years ago.

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    Other than the monitors being large flat-screens instead of smaller tube monitors, the control room looked familiar. I have fond memories of sitting shoulder-to-shoulder with my classmates as we would produce mock newscasts and other projects. "Cue camera one... standby to fade in..."

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    One cool thing that didn't exist back in my day is the virtual studio. Using the principle of the chroma key (often called the "green screen effect"), the background of the image is created digitally. There is nothing on the studio walls other than a grid that can be used to ensure the effects' perspective is lined up correctly. 

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    Within the control room, you can see how I've been placed "on set" for a Thai TV show. The most interesting thing is how there is ostensibly a raised platform behind me with a mirrored front surface. Of course, that platform doesn't really exist. What happens if I walk back there and try to step onto it?

    Of course, my own career hasn't followed my TV emphasis that closely (except for my youtube channel!), but other aspects of my Communication degree have proved helpful. Still, it is hard not to visit Chula's studio and not feel the desire to reengage with TV production, an art I really enjoyed.

     

6 August 2012

  • Putting on my Recruiter Hat

    Tawn's first shop opened nearly a month ago. His first personal assistant quit two days after the opening, unable to cope with the job's demands. After watching Tawn struggle with the volume of work for two weeks, I stepped in, appointed myself HR Director for Tawn C Designs, and started sourcing candidates for the PA role. What an experience!

    helpwanted While I'm experienced in matters of recruiting, training, and Human Resources (that is my professional background), recruiting here in Thailand is different in several ways from what I've experienced in the US.

    The first step was to locate applicants. Similar to in the US, online recruiting is that standard, so I turned to JobsDB.com. This required setting up a company account and paying several hundred dollars for a 30-day ad.

    Next, I had to post the job description. This took more time than you might imagine, because if you are going to get qualified applicants you need to know what qualities you are seeking, right? I settled on the following:


    Operations Assistant / Personal Assistant

    Seeking a qualified person to assist at a fashion design company specializing in up-market women's clothing. The role's responsibilities, listed in the order of how you will spend your time, include:

      • Represent the designer to business partners and vendors. This includes visiting vendors, placing orders, sourcing materials, conducting deliveries and pick-ups, inspecting product quality, coordinating payment, and negotiating deadlines.
      • Establish and maintain operational procedures. This includes creating spreadsheets and forms, basic bookkeeping and reporting, and doing other administrative tasks.
      • Inspect retail locations to check inventory, liaise with employees, and ensure procedures are followed. Includes pre- and post-sales activities for custom-made outfits.
      • Assist the designer during daily business. This includes accompanying him to meetings, taking notes, and following up on action items. It may also include driving him to meetings or errands.
      • Manage tasks and projects in the designer's personal and home life. This includes identifying, negotiating with, and supervising vendors for repairs and home-improvement projects.

    Within minutes of posting the ad two Friday nights ago, resumes (or, "CVs" as they are often called here) started to arrive. In a week, we received more than three dozen applicants.

    The first interesting thing is the amount of information a Thai CV contains that would be unacceptable in the US: age, height, weight, religion, and a picture, for starters. These are factors that, as US Human Resources training will tell you, are generally irrelevant to job performance and so cannot be requested or used in evaluating applicants. Here in Thailand, that information is usually included on the CV.

    Being conscientious, I emailed all applicants to confirm we had received their CV. I invited qualified applicants to schedule a telephone interview. Interestingly, of a dozen qualified applicants to whom I offered telephone interviews, six never responded to the request. Not a "thanks for your interest, but I've decided to accept another offer," or something like that. Nothing at all. Tawn told me that such a lack of response is common here, although it confuses me. Twenty-four hours ago, you were eager to work at my company. Now you won't acknowledge my email?

    By week's end, I conducted six telephone interviews. The candidates were a mixed bunch, ranging from two to a dozen years of experience. Candidates included men and women, a Christian, a Muslim, and four Buddhists, and ranged in age from 24 to 36. During the interviews, I asked questions about their work experience, focusing on a technique called "behavioral interviewing". Sample questions include:

    • Tell me about an important project you managed or were responsible for. What was the scope of the project? What did you have to do to manage it? What challenges did you encounter and how did you respond? How did the project turn out in the end?
    • Tell me about a time when you had to make an important decision because your manager (or the normal decision maker) was not there. What was the situation? What decision did you make and how did you make it? What were the results of the decision? What lessons did you learn?
    • Tell me about a time when your manager wanted to do things one way, but you thought there was a better approach. What was the situation? Why did you think your approach was better? How did you go about trying to convince your manager to try things your way? What were the results of that attempt?

    The theory behind behavioral interviewing is that candidates will generally answer these types of questions honestly (it is difficult to concoct an elaborate answer that withstands follow-up questions on the fly) and the answers will give you more insight into how they respond to real-life situations.

    The interviews went well and I felt that all six candidates were people who preferred a higher level of independence than the average office job provides. They seemed self-motivated and interested in taking on new tasks and challenges. I also learned that three of the six were very interested in fashion, including one person who already designs and makes her own clothes. (Red flag: this could mean she wants the job in order to obtain contacts and connections rather that for the job itself!)

    Interestingly, of the six candidates, only two - the men - sent any sort of follow-up communication to thank me for my time. Another example of what seems to be basic courtesy being absent. Since Tawn mentioned that it isn't unusual here in Thailand, I didn't let the lack of thanks influence my evaluation of the candidates.

    Reviewing the candidates with Tawn, we have selected four finalists for in-person interviews, which we will hold Monday and Tuesday evenings. With any luck, one of these four will be a clear-cut winner and we can offer her or him a job by week's end.

    Given the history of supposedly interested job applicants suddenly vanishing incommunicado, we will not send any rejections until we have a signed employment contract, though.

5 August 2012

  • Hospital Snack Box

    A few weeks ago I spent the first half of the day at Bangkok Hospital taking care of a few odds and ends. I had an eye appointment in the early part of the morning because my right eye was inflamed (thankfully, not infected - doctor said just too much time working on the computer). An hour later, I had an appointment with another doctor about my back, which had a bad muscle spasm that had lasted a week. He proscribed some physical therapy, which was available elsewhere in the hospital complex.

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    When I arrived at the physical thearapy center, though, they were quite busy and the service manager told me I'd have to wait an hour. Since I had my iPod with me, I didn't mind waiting. Nonetheless, she came over a few minutes later and apologized for the wait and gave me this snack box. I guess they prepare these for patients who have long waits.

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    While I wasn't hungry (I brought the box home to photograph!), the gesture was appreciated. Service in Thailand is generally very good, especially at the hospitals. What do you think of the contents of the snack box, though? Juice and cookies - seems more appropriate for someone who has just donated blood.

     

2 August 2012

  • Cooking Mexican Food in Bangkok

    A few months ago, a group of our friends gathered to cook dinner. Being mostly from the United States (or having lived there), we were missing Mexican food, something that is difficult to find in Bangkok - at least if you want decent quality Mexican food and not something akin to Taco Bell. Thought I would share some pictures with you.

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    The final spread, a mishmash of sauces, condiments, and dishes, all of which were very tasty.

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    Home made black beans and rice with a soffrito - onion and pepper mixture.

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    Put them all together and we wind up with a wonderful soft taco and side of black beans and rice.

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    I also served homemade horchata, the traditional Mexican rice milk beverage. I followed a recipe on the internet which is based on one from the book "Paletas" by Fany Gerson. Can't say if it is the authentic process, but the end result tasted familiar.

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    From left to right, blend the uncooked rice. The result is a rough, sandy powder. Put the powdered rice and cinnamon stick in a container and add warm water, letting it soak overnight. The next day you remove the cinnamon stick, puree the rice and water mixture, strain it to remove any solids, and then add sugar and rice milk (or cow milk) and mix until dissolved. Of course, adding rice milk at the end seems a bit redundant but as I said, the flavor turned out as I remembered from the taquerias of San Francisco.

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    Candice shows us a baby lychee, the runt of a large batch of lychees we ate our way through.

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    For dessert, I served mangoes on home made cornmeal pound cake. I brought my panini grill along and was going to grill the pieces. Unfortunately, I forgot that the waffle plates were in the grill instead of the panini plates. Undaunted, I used the waffle plates instead, which produced this interesting toasting pattern.

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    End result of the dessert: curiously toasted cornmeal pound cake with mangoes and fresh whipped cream spiked with a touch of almond liqueur and a sprinkle of cinnamon.